Business Analyst CRM

  • Vorwerk International & Co. KmG
  • 8832 Wollerau
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Vorwerk International & Co. KmG belongs to the German family-owned company Vorwerk that has been operating in Wuppertal for 140 years. From the strategic head offices in Wollerau SZ, the Kobold and Thermomix divisions are managed.

We are an international company offering to our employees and sales advisors a wide variety of prospects. The successful direct sales concept, fascinating well-known brands as well as long-term perspectives form perfect conditions for dedicated people to take the opportunity to actively shape their future with us. 

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What are we looking for?

In this role you are responsible for a holistic groupwide campaign management and marketing automation solution. You will be responsible for the conceptual work, translating business requirements provided by the product owner into actionable implementation options and defining interfaces on business object level.
For coordinating the various countries, you should reflect and integrate specific needs, understand the corresponding IT landscapes, coordinate clarifications towards other departments and countries, elaborate concrete action roadmaps for implementation with IT and write the user stories towards success implementations.

Job Responsibilities 
  • In alignment with the Product Owner, maintaining the backlog and prioritizing the work and coordinating the business and regulatory requirements with various relevant stakeholders.
  • Gathering and documentation of requirements and writing user stories including the related acceptance criteria.
  • Being an active part in Scrum events (Daily, Sprint Planning, Sprint Review, Retrospective, Refinements) and its preparation.
  • Creating and maintaining requirement and process documentations.
  • Definition of interfaces at business object level (in alignment with the responsible Solution Architect) and thriving the coordination and alignment of all relevant parties to define and build required interfaces.
  • Managing product features and functionalities, making day to day decisions on implementation in alignment with the Product Owner.
  • Identifying and defining dependencies.

Your Profile

Know-How, Technical Skills and Experience
  • Extensive work experience as Business Analyst in the area of ecommerce, campaign management or marketing automation.
  • Strong requirement gathering and documentation capabilities.
  • Strong knowledge and experience with Scrum methodology and related artifacts and events.
  • Strong understanding in defining interfaces at business object level.
  • Good IT and data process understanding.
  • Fluent English (oral and written).
  • Nice to have: Experience with SAP Emarsys.
Behavioral Competencies
  • Must possess strong interpersonal and communication skills and be excellent team player with the ability to build, foster and nurture relationships with a range of people spanning from top and sales management to local project teams and Direct Sales force
  • Analytical mindset with attention to details and process execution
  • Creates impact without formal authority
  • Outstanding written, oral, and presentation-based communications skills
  • Open for new ideas as well as new approaches

What we’ll offer you

We are an international, by Kununu as top company 2023 awarded employer, offering various prospects to our employees and sales advisors. The successful direct sales concept, fascinating well-known brands, and long-term perspectives form perfect conditions for dedicated people to take the opportunity to shape their future with us actively. Our benefits include:
  • Very international and multicultural business environment 
  • New, modern, and ergonomic offices
  • Parking available and close public transportation connections
  • Flexible working hours
  • Home office possibility (part time)
  • Profitable pension fund
  • Individual benefits to choose from like, contribution to public transportation, parking, extra vacation days, company products, bike/ e-bike, sports equipment
  • Own fitness room 
  • Free coffee and fruits 
Moreover, since April 2021, Vorwerk International is a certified Fair-ON-Pay company as we want to underline our ongoing commitment to equal pay between women and men.  
Read more about it here:

We are looking forward to getting to know you and will be happy to answer any further questions you may have. Please apply by using the green link  below (JETZT BEWERBEN), which directs you to our recruitment tool.

Your Contact

Vorwerk International Co. & KmG
Verenastrasse 39
8832 Wollerau

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