IT Delivery Manager – IT Platform (m/f/d)

Vorwerk Services GmbH
Wuppertal/Düsseldorf

IT
Code: 11226

IT Delivery Manager – IT Platform (m/f/d), 1. image

IT Delivery Manager – IT Platform (m/f/d), 2. image

IT Delivery Manager – IT Platform (m/f/d), 3. image

Vorwerk Services GmbH provides IT services for the Vorwerk Group. The Vorwerk Group, which is still a family-owned company, is one of the largest direct sales companies worldwide. Vorwerk´s core business is the production and sale of innovative premium household appliances. The portfolio also consists of commercial cleaning, financing solutions as well as a venture capital company. Today, the globally active Vorwerk Group has around 11,000 employees in over 60 countries.

Your responsibilities:

Strategic Oversight: Drive a unified strategy for the IT Platform, aligning projects, fostering collaboration and ensuring operational synergy
Budget & Cost Control: Lead rigorous cost management, budgeting, and financial planning
Project Coordination: Ensure seamless integration and governance across multiple projects
Contract & Vendor Management: Ensuring cost-efficient collaboration with external providers
Responsible for the delivery of one or more IT Services related to

--> the new Vorwerk Assist AI landscape (based on MS Azure)
--> Automation (symphony AI)
--> Github / DevOps

Coordination of all activities to manage the daily business relationships with various service providers and internal stakeholders
Quality Assurance & Performance: Monitor key performance metrics and enforce service level agreements
Regular participation in the Service Management Chapter

You offer us:

Bachelor's degree or completed training as an IT specialist or similar with relevant professional experience and further education or comparable qualification
Foundedyears of experience in the area of Service Management preferably in the field of Cloud & IT Platform technologies and in various projects or within service delivery organizations
Experience of working in IT product-oriented teams
Sound knowledge and experience in managing processes according to ITIL
Experience in managing external service providers
Ability to communicate openly and clearly with stakeholders on all levels
Fluent in English (business level)
Strong team player and cooperative, experienced in lateral leadership
Intercultural competence and experience with international cooperation

We offer you:

Flexible working framework through flexitime, flextime days and 30 days of holiday
Possibility of mobile working within a defined framework
Attractive pension plan through several modules as well as the option of a time value account
Benefits of a family-owned company such as employee discounts, subsidy for childcare costs as well as tariff-oriented remuneration in accordance with the metal and electrical industry of NRW
Internal and external training opportunities
Extensive health benefits such as supplementary company health insurance, a wide range of fitness options and the possibility of on-site physiotherapy
Subsidized snacks and menus
Discounted job ticket and free parking directly at the workplace