Senior IT Architect (m/f/d) CRM Solutions

Vorwerk Services GmbH
Wuppertal/Düsseldorf
Work experience

IT
Code: 11447

Senior IT Architect (m/f/d) CRM Solutions, 1. image

Senior IT Architect (m/f/d) CRM Solutions, 2. image

Senior IT Architect (m/f/d) CRM Solutions, 3. image

Vorwerk Services GmbH provides IT services for the Vorwerk Group. The Vorwerk Group, which is still a family-owned company, is one of the largest direct sales companies worldwide. Vorwerk´s core business is the production and sale of innovative premium household appliances. The portfolio also consists of commercial cleaning, financing solutions as well as a venture capital company. Today, the globally active Vorwerk Group has around 11,000 employees in over 60 countries.

Your responsibilities:

Lead the definition of a flexible and future-ready IT architecture (including application, integration, and data architecture) for several CRM, Marketing and Commission engine related solutions in accordance with the given business requirements and the overall target architecture
Provide expert technical guidance for strategic IT initiatives and high-demand programs
Support for compliance with security-related standards, policies, and technologies in the context of IT application development
Discover optimization potential of the IT architecture landscape and drive towards automation
Ensure solutions meet non-functional requirements such as security, performance, and scalability, while maintaining the expected quality and stability
Steer external providers and solution architects to ensure IT compliance, delivery of expected quality standards in alignment with our architectural framework.
Responsible for the validation of technical solutions delivered by service providers before handover to operations
Support project management in areas such as project structure planning, effort estimation,resource planning, and selection of vendors and partners
Regular participation in the Enterprise Architecture Chapter
Consult and upskill Co-Workers in SAP CRM architecture topics

You offer us:

Successfully completed an advanced academic degree (e.g., Master's) in Computer Science, Information Systems, or related field otherwise equivalent practical experience
More than 5 years of experience as an IT solution architect in the field of CRM, including Customer Service & Marketing and working in various projects or within service delivery organizations; ideally experience in the areas of Commission engine & Output management
Proven experience in strategic IT Architecture Development and Governance
Experience of working in IT product-oriented teams
Experience in managing external service providers
Structured way of working and strong analytical skills
Excellent communication and presentation skills and the ability to convey complex technical information in an understandable manner
Fluent in business-level English, both written and spoken
Ideally good German language skills
Strong team player with experience in lateral leadership and cross-functional collaboration

We offer you:

Flexible working framework through flexitime, flextime days and 30 days of holiday
Possibility of mobile working within a defined framework
Attractive pension plan through several modules as well as the option of a time value account
Benefits of a family-owned company such as employee discounts, subsidy for childcare costs as well as tariff-oriented remuneration in accordance with the metal and electrical industry of NRW
Internal and external training opportunities
Extensive health benefits such as supplementary company health insurance, a wide range of fitness options and the possibility of on-site physiotherapy
Subsidized snacks and menus
Discounted job ticket and free parking directly at the workplace