Senior SAP CRM Consultant (m/f/d)
- Vorwerk Services GmbH
- IT-Projektzentrum Am Clef
- Work experience
- IT
- Code: 10010
Vorwerk Services GmbH provides IT services for the Vorwerk Group. The Vorwerk Group, which is still a family-owned company, is one of the largest direct sales companies worldwide. Vorwerk´s core business is the production and sale of innovative premium household appliances. The portfolio also consists of commercial cleaning, financing solutions as well as a venture capital company. Today, the globally active Vorwerk Group has around 11,000 employees in over 60 countries.
Your responsibilities:
- Support Implementation projects for SAP CM Module on S4/Hana
- Application Service Transition to external providers for SAP CRM 7.0 , SAP CM-Add on S4/Hana
- Business Demand Management for CRM 7.0, S4/Hana CM Module
- Design and Governance for CRM solutions CRM 7.0 and S/4 Hana CM Module
- Manage a CRM 7.0 solution for internal call centers, Solutions, i.e. Customer Service, salesforce management and Repair
- Cooperation with external providers in the area of Run, Change and projects
You offer us:
- Multi-year professional experience in working in IT projects as consultant with the SAP CRM modules SAP CRM 7.0. and / or S4/Hana CM Module
- Deep understanding in the areas of SAP CRM solutions CRM 7.0 or S/4Hana CM and basic knowledge in SAP R/3 or S4 SD, MM and SAP standard integration methods
- Good Knowledge in SAP CRM Call center Solutions , Win UI or Web UI, Integration with S4/Hana via SAP Middleware, Workflows, One order objects, ORG model, Business Partner and development with ABAP OO, Integration
- Business fluent knowledge of English and German
- Proven prior experience in Service operation and service transition ITIL based processes and related tools, preferable SNOW
- Basic knowledge in Agile development frameworks and tools like Jira, Confluence
We offer you:
- Flexible working framework through flexitime, flextime days and 30 days of holiday
- Possibility of mobile working within a defined framework
- Attractive pension plan through several modules as well as the option of a time value account
- Benefits of a family-owned company such as employee discounts, subsidy for childcare costs as well as tariff-oriented remuneration in accordance with the metal and electrical industry of NRW
- Internal and external training opportunities
- Extensive health benefits such as supplementary company health insurance, a wide range of fitness options and the possibility of on-site physiotherapy
- Subsidized snacks and menus
- Discounted job ticket and free parking directly at the workplace
Your contact:
- Henning Pfeiffer
- Director Corporate Human Resources
- +49 202 564 1605
