Solution Adoption Manager (m/f/d) SAP ByDesign

Vorwerk Services GmbH
Düsseldorf/Wuppertal

IT
Code: 10718

Vorwerk Services GmbH provides IT services for the Vorwerk Group. The Vorwerk Group, which is still a family-owned company, is one of the largest direct sales companies worldwide. Vorwerk´s core business is the production and sale of innovative premium household appliances. The portfolio also consists of commercial cleaning, financing solutions as well as a venture capital company. Today, the globally active Vorwerk Group has around 11,000 employees in over 60 countries.

Your responsibilities:

You implement, administer, and operate projects for the IT Product MidMarket ERP, with a primary focus on SAP ByDesign
Coordinating and supporting external service providers in making changes to existing applications and implementing new ones is part of your role
You are responsible for the implementation and enhancement of a governance model specifically tailored to the IT application, particularly SAP ByDesign
Assisting in planning new company-wide services for business applications in collaboration with Domain Leads, other IT Products, and various countries will be your task
You participate in developing formal solution designs
With the IT Product Team, you manage the operations of one or more IT services (e.g., SAP ByDesign) across the company, ensuring key performance indicators such as performance, availability, and security are met
You serve as the contact person and consultant for our business partners on SAP ByDesign topics
Acting as the interface between applications connected to SAP ByDesign and the SAP ByDesign Support Team is part of your responsibilities

You offer us:

Successfully completed studies at a university of applied sciences (min. Bachelor's degree) in the field of IT or equivalent training
Founded experience as an applications consultant with in-depth knowledge of all relevant application and integration technologies, as well as software development in the context of the aforementioned tasks
Experience of working in IT product-oriented teams
Proven prior experience performing software implementation responsibilities and functions
Proven prior experience in Service operation and service transition ITIL based processes and related tools, preferable SNOW
Basic knowledge in Agile development frameworks and tools like Jira, Confluence
Fluent in German and English (business level)
Strong interpersonal and intercultural skills

We offer you:

Flexible working framework through flexitime, flextime days and 30 days of holiday
Possibility of mobile working within a defined framework
Attractive pension plan through several modules as well as the option of a time value account
Benefits of a family-owned company such as employee discounts, subsidy for childcare costs as well as tariff-oriented remuneration in accordance with the metal and electrical industry of NRW
Internal and external training opportunities
Extensive health benefits such as supplementary company health insurance, a wide range of fitness options and the possibility of on-site physiotherapy
Subsidized snacks and menus
Discounted job ticket and free parking directly at the workplace